Using Zoom for Audio Only Conferencing

Created by Faye for Freshworks, Modified on Fri, 30 Jan at 11:22 AM by Faye for Freshworks

In this article:

 

Introduction

On occasion, you may be asked to supply a phone conference or audio-only meeting for a client. Your Zoom account can be used to achieve this.

To host an audio-only Zoom Meeting

You will first schedule your Zoom meeting as you would with any other Zoom meeting.

In the setting for the meeting:

  • Turn off the video for both the host and participants.
  • Select "Both" in the audio settings (this will allow participants to join by either phone or computer audio).

ZoomAudioMeeting1.png

Once you have created the Zoom meeting, open the Meeting Invitation to find the information participants will need to join the meeting.

  • If participants will be joining by phone or computer, you can send them the entire invitation.
  • If your client only wants participants to join the meeting by phone, you should only send the Meeting ID, Passcode and phone numbers.

Zoom automatically includes many local dial-in numbers in the Meeting Invitation. If a number is not listed for your area, you can find a full list of Zoom dial-in numbers here: https://encoreglobal.zoom.us/u/acczInt0PP

If the “Allow participants to join anytime” option has been left checked, participants will be able to dial in or join via computer audio before the host has started the meeting. If it has been un-checked, the host (you) must first start the meeting from a computer or by dialling in and entering the host key.

Host controls over a meeting will be very limited if the host has only joined by phone.

If the host needs to mute or manage meeting participants, it is recommended that the host join and control the meeting via the Zoom desktop client.  

ZoomAudioMeeting2.png

Encore does not currently have a subscription for the "Zoom Personal Audio Conference (PAC)" feature.

To host an audio-only Zoom Webinar

Hosting an audio-only webinar is very similar to hosting an audio-only meeting. You will first schedule your Zoom Webinar as you would with any other Zoom webinar.

In the setting for the webinar:

  • Turn off the video for both the host and participants.
  • Select "Both" in the audio settings (this will allow participants to join by either phone or computer audio).

ZoomAudioWebinar1.png

Once you have created the Zoom webinar, open the Attendee Invitation to find the information participants will need to join the webinar.

  • If participants will be joining by computer, you can send them the entire invitation.
  • If your client only wants participants to join the meeting by phone, you should only send the Webinar ID, Passcode, and phone numbers.

Note that for webinars, the webinar ID is not included in the invitation and will need to be copied from the webinar details.

Zoom automatically includes many local dial-in numbers in the Attendee Invitation. If a number is not listed for your area, you can find a full list of Zoom dial-in numbers here: https://encoreglobal.zoom.us/u/acczInt0PP.

Attendees will not be able to join until the host has started the webinar. The webinar host must start the meeting from a computer.

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