This article shows the default options for Encore Zoom account settings (for property managed events) and provides tips and explanations for the Encore use of various features.
For a full explanation of the features, visit Zoom Help: Changing Account Settings.
In this article:
Can't change settings: In general, you cannot change settings after a meeting or webinar has started. It is possible but you would have to stop the webinar, remove all the people, make the changes and have everyone log in again. This is very confusing for the users and should be avoided. It is the equivalent of making all the attendees leave the ballroom while you make some changes to the stage, then getting them to all come back in again.
Note that these settings are for the accounts provided by Encore for property managed events. The settings on these accounts are preset to a default status by the Encore team. Some of the settings are locked and you will not be able to change them.
You can tell if a setting has been modified as a [reset] button will appear. You can click this button to reset the setting to the account default.
Look out for Pro Tips from our Virtual Event Specialist (VES) team
Meeting Types & Security
There are two general uses of Zoom for Encore events and they have slightly different default security requirements. The objective of the default settings is to make events as secure as possible but still smooth to run.
Zoom as a Tool
The technician is using Zoom as a tool to bring faces into a physical room for an in-person event.
In this case, the customer will not see what we are doing with Zoom and the form is to make them aware of the security precautions we are taking.
Zoom as a Platform
Zoom is being used as the platform for the event be it a meeting or webinar. The Zoom requirements will vary more depending on the customer's requirements. The customer will likely have someone involved in the meeting with host or co-host privileges and be able to see the settings currently applied in the meeting.
Some security settings will need to be different to make operating the event easier for example:
- Allow people to unmute themselves.
- Allow people to start their own video.
- Allow people to rename themselves.
- ...and several others.
Security
Require that all meetings are secured with one security option
Waiting Room (Meeting Only)
The waiting room is one of Encore's default security features. The technician or customer can check who is in the waiting room before letting them into the meeting. This is not foolproof, someone may have just set their name to be the same as someone else. It is one of several security measures and part of an overall secure approach to meetings.
The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one, or hold all attendees in the Waiting Room and admit them all at once. You can send all participants to the Waiting Room when joining your meeting, or you can allow participants from your Zoom account and participants with specified domains to bypass the Waiting Room. As the host, you can also choose to automatically move participants to the Waiting Room while a meeting is in progress if you lose connection from the meeting.
Require a passcode when scheduling new meetings
Require a passcode for instant meetings Not used
Require a passcode for Personal Meeting ID (PMI) Not used
Webinar Passcode
Require a passcode for Personal Audio Conference Not used
Require a passcode for joining by phone
Embed passcode in invite link for one-click join
Only authenticated panelists can join webinars Not normally used
This is not generally used, instead, the host or co-host will simply promote attendees to panelists and demote panelists to attendees when needed. You should generally get panelists in place at the break before they are due to speak.
Only authenticated meeting participants and webinar attendees can join meetings and webinars Not normally used
Authentication is not generally used as it can cause confusion for the attendees. They have to log in using a registered Zoom account. Issues occur when attendees try and join the meeting without having access (or being able to remember) to their Zoom login details.
Block users in specific domains from joining meetings and webinars Not normally used
Only authenticated users can join meetings from Web Client
Not normally used
Authentication is not generally used as it can cause confusion for the attendees. They have to log in using a registered Zoom account. Issues occur when attendees try and join the meeting without having access (or being able to remember) to their Zoom login details.
Approve or block entry for users from specific countries/regions Not normally used
Schedule Meeting
Host video
Participants video
Audio Type
Allow participants to join before host
This will be automatically disabled if the waiting room is enabled.
Allow Zoom Rooms to start meeting with Host Key Not Used
Enable Personal Meeting ID Not Used
Add watermark Not used
Mute all participants when they join a meeting
Upcoming meeting reminder
In Meeting (Basic)
Require encryption for 3rd party endpoints (SIP/H.323)
Chat
Private chat Not used
Auto saving chats
Sound notification when someone joins or leaves Not normally used
Send files via meeting chat Not normally used
Send files via webinar chat Not normally used
Feedback to Zoom Not used
Display end-of-meeting experience feedback survey Not used
Co-host
Co-hosts are very commonly used for both additional Encore team members and members of the customer's team.
Meeting Polls/Quizzes
Polls and Quizzes can only be created by logging into the account in a web browser with the account login, going to the appropriate meeting and creating the questions. Only Encore team members are allowed access to Encore Zoom accounts.
The customer is never allowed to have Encore account login details.
Meeting Survey Not normally used
Webinar Polls/Quizzes
Polls and Quizzes can only be created by logging into the account with the account login, going to the appropriate meeting and creating the questions. Only Encore team members are allowed access to Encore Zoom accounts.
The customer is never allowed to have Encore account login details.
Webinar Survey
Always show meeting control toolbar Not normally used
Show Zoom windows during screen share
Screen sharing
Disable desktop screen sharing for meetings you host Not normally used
Disable screen sharing when guests are in the meeting Not normally used
Annotation
Whiteboard (Classic) Not normally used
Remote control
Slide Control Not normally used
Non-verbal feedback Not normally used
Meeting reactions Not normally used
Webinar reactions Not normally used
Join different meetings simultaneously on desktop Not used
Allow removed participants to rejoin
Show invitee list in the Participants panel Not normally used
Allow users to change their name when joining a meeting
Allow participants to rename themselves
Allow host or co-host to rename participants in the waiting room
Hide participant profile pictures in a meeting
In Meeting (Advanced)
Report to Zoom
Webinar - Session Branding Not normally used
Q&A in webinar
Breakout room
Breakout rooms are used to split the participants into smaller groups so each group can have its own conversation. Breakout rooms can also be used as a green room and main stage under the control of an Encore technician.
Remote support Not normally used
Manual Captions
Automated captions
Full transcript
Save Captions
Language Interpretation
Far end camera control Not normally used
Group HD video
Virtual background
Video filters Not normally used
Avatars
Immersive View Not normally used
Focus Mode Not normally used
Identify guest participants in the meeting/webinar Not normally used
Auto-answer group in chat
Only show default email when sending email invites
Use HTML format email for Outlook plugin
Allow users to select stereo audio in their client settings
Show a "Join from your browser" link
Show "Always join from browser" option when joining from join.zoom.us Not normally used
Allow livestreaming of meetings
Allow livestreaming of webinars
Be aware that we have no control over a solution that is not provided by Encore such as streaming to our Brightcove Content Delivery Network. Events that customers have streamed to Youtube have previously had the channel blocked mid event as it automatically detected copyrighted content.
Show a custom disclaimer when starting or joining a meeting Not normally used
Request permission to unmute Not normally used
Enable "Stop incoming video" feature
Save Gallery View Not normally used
Email Notification
When a cloud recording is available Not used
When attendees join meeting before host Not used
When a meeting is cancelled Not used
When an alternative host is set or removed from a meeting Not used
When someone scheduled a meeting for a host Not used
When the cloud recording is going to be permanently deleted from trash Not used
Other
Blur snapshot on iOS app switcher
Call a SIP/H.323 room system directly from the client Not used
Invitation Email
Schedule Privilege Not used
Recording
Recording settings are locked down to ensure consistency and security. You are able to access any cloud recordings in your account. Recording links are time-limited and recordings will automatically be deleted after 60 days.
Local recording
Cloud recording
Allow cloud recording sharing
Leave enabled so you can access recording links from the Support Center team
Automatic recording
IP Address Access Control Not used
Require users to authenticate before viewing cloud recordings Not used
Set recording as on-demand by default Not used
Require passcode to access shared cloud recordings
Viewers can see the transcript
Viewers can see the chat
Delete cloud recordings after a specified number of days
The host can delete cloud recordings Not used
Recording notifications - Zoom clients
Recording notifications - Phone users Not used
Audio Conferencing
Show international numbers link on the invitation email
Toll Call
Toll-free and Fee-based Toll Call
Call Me and Invite by Phone
Personal Audio Conference (PAC)
3rd Party Audio Not used
Mask phone number in the participant list Not used
Global Dial-in Countries/Regions
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article