Zoom Ingestion Startup Procedure

Created by Faye for Freshworks, Modified on Fri, 30 Jan at 10:57 AM by Faye for Freshworks

This checklist is to be referenced for the start of each Zoom meeting requiring video to be ingested into the Zoom environment.

 

SYMBOL DEFINITIONS
The ^ symbol indicates 'if applicable'
The * symbol indicates a note in the appendix.

 

System Setup

Complete steps 1 & 2 prior to starting Zoom client software

 

1. lngestion Device Setup

  • Plug video ingestion device into USB
  • Plug audio ingestion device into USB
  • Ensure system recognizes both devices
  • Connect video system to video ingestion device
  • Connect audio system to audio ingestion device

 

2. Zoom Laptop Setup

  • Power Supply(s)
  • Cable management
  • Hardwire ethernet connection
  • Speed test*

 

3. Zoom Software Setup - reference screenshots

VIDEO

  • Ingestion device(s) selection*
  • Confirm HD Video selected
  • Select 'Adjust for low light' set to Auto
  • De-select 'always display participant names on their video'
  • Select 'Hide non-video participants'
  • Set gallery participants view to 49

Audio

  • Set 'Suppress Background Noise' to Low
  • Turn on Original Sound*
  • Enable 'High Fidelity Music Mode' and 'Stereo Audio'

 

System Settings

 

Zoom_Ingestion_Startup_v1_15_22_003.png

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Zoom_Ingestion_Startup_v1_15_22_002.png

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Zoom_Ingestion_Startup_v1_15_22_003.png

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Zoom_Ingestion_Startup_v1_15_22_004.png

 

Appendix


* Speed Test - If speeds less than 1.5 Mbps are present after using network speed test site, immediately inform on-site management.

* Ingestion Device Selection - For any events ingesting video through Zoom, an encore provided or enterprise level account must be used.

* Turn on Original Sound - The original sound button in the top left-hand corner of the primary window must be enabled after closing settings.

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