Creating a Playlist from Spotify with the Portal

Created by Faye for Freshworks, Modified on Fri, 30 Jan at 11:14 AM by Faye for Freshworks

An UNLIMITED Subscription is required for this feature to appear in a Soundtrack Portal account. Playlist is NOT a feature in an ESSENTIAL Subscription. What's the difference?

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IMPORTANT!
To use this playlist feature, a Spotify account is required to be linked to Soundtrack to import a playlist from Spotify.

When you link a Spotify account to your venue location’s Soundtrack Portal to import a playlist from Spotify, Soundtrack Portal will save that Spotify account login information and the Spotify account will remain linked to the Soundtrack Portal, even if you log out of the Soundtrack Portal.

You will need to unlink the Spotify account manually if you no longer want the Spotify account attached to Soundtrack.

REMEMBER TO UNLINK A SPOTIFY ACCOUNT FROM SOUNDTRACK AFTER IMPORTING A PLAYLIST FROM SPOTIFY.

 

Instructions on how to unlink a Spotify account from Soundtrack can be found in this Knowledge Center Article:
- How to Unlink a Spotify Account from Soundtrack Portal

 

Any public Spotify playlist with a minimum of 5 songs can be used to create a playlist. You can import up to 5 Spotify public playlists.

  1. Login to your Soundtrack Portal via a website browser using your venue location’s credentials.

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  2. Go to the create tab in your Soundtrack Portal.

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  3. In the create tab click copy from Spotify. Remember to make the playlist public on Spotify.

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  4. Click Connect with Spotify and login to your Spotify account.

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  5. Select up to 5 of your public Spotify playlists by clicking on the check mark box on the right and then click import.

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  6. Soundtrack Portal has now successfully imported your playlist. Click on your music button or going to the your music tab on the top right of your Soundtrack Portal.

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  7. Now you can see your imported Spotify playlists. Click on your desired Spotify playlist and play!

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Song availability in Soundtrack Your Brand will depend on the licensing agreements at the current time, and song availability is continuously updated. There may be songs that are available in Spotify but may not yet be available on Soundtrack Your Brand.

If you have your Explicit filter on, Explicit songs will be grayed out and may not be added to your playlist. To turn the Explicit filter on/off, this must be done by logging in through a web browser onto your venue location’s Soundtrack Portal in the Company settings.

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Additional Notes:

Shuffle Playlist

Once your playlist is ready, you choose between linear or shuffled playback if you do not want to play your imported Spotify playlist in order. 

  1. In your browser, go to your music, click on the playlist and click menu.

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  2. Choose Shuffle by default. In the play view, you can also toggle shuffle on and off.

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There may be songs that are available in Spotify but may not yet be available on Soundtrack Your Brand due to licensing restrictions.

Unavailable songs in Soundtrack portal will be greyed out.

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Stay Informed: Check out the Encore Music Connect Page for tons of valuable resources and info.

Need Help?: If you encounter any challenges or can't access your Soundtrack Your Brand web portal, we're here for you. Fill out this form to explain your issue and the Support Center team will respond to you quickly.

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